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Frequently Asked Questions

Please find frequently asked questions in this section where you most probably get all the information you would like to know. If your question does not appear below, please contact us through the Contact Us.

In general, if you use your mobility scooter very often then we recommend to charge it when the battery level drops to 30% .

If you use the mobility scooter not very often then make sure you charge it at least once a week. This will help to prevent premature dying of battery cells. Charging your battery correctively will guarantee neutral battery life and the miles of driving for each charge.

Yes, batteries are removable, two batteries requested for each mobility scooter , just remove the seat and battery cover to install or detach the batteries.

Yes, lithium batteries are available for your option .

Our monthly capacity can reach 3000 units .

Warranty periods vary by components, please contact us for more information.

In general, 5 years for main chassis, 2 years for transaxle and controller, 1 year for the batteries…

In general, 30days for 20GP container and 35-40days for 40HQ

Mobility scooters are normally packed in corrugated box with wooden pallet .

A detachable wooden case is also available.

Yes, we have extensive experience in OEM/ODM projects.

Feel free to contact us

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